Privacy Policy

La Femme Sexy is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.lafemmesexy.com (the "Website"). It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

· phone us at: 0845 459 4017;

· e-mail us at customerservices@lafemmesexy.com or

· write to us at our LFS Lingerie Group, 11 Threave Loan, Dunfermline, KY11 8FN

When contacting us, please remember to quote your name and contact details along with any La Femme Sexy correspondence reference you may have.

The personal data we collect about you

When you make purchases from La Femme Sexy from this website or over the phone, we may collect the following personal data about you:

· your name

· your billing and delivery postal addresses, phone and e-mail details;

· where you have registered with us, your user name and password; and

· your communication and shopping preferences;

This allows us to process and fulfil your order you may withhold any personal information that is not required for the order process.

Online Payments: If you choose to pay online either via Credit or Debit card or PayPal we do not store, have access to or see any of your credit or debit card information, We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the top of your website browser and check that it displays an image of a closed padlock.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

· Keep your account passwords private. Remember, anybody who knows your password may access your account.

· Avoid using the same password for multiple online accounts.

Offline Payments: If you request an offline card payment, we will request your credit card information and process the order, taking payment immediately. Your card details will then be securely destroyed with no paper or electronic record kept of the card information.

In order to process credit or debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.

We only use your personal information to notify you of your purchase and to send you updates of our products and services. We provide you with the ability to control whether or not to receive e-mail newsletters or not, we will only contact you with your consent.

In addition, we may collect anonymous details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymous details that we collect for these purposes.

We do not sell, rent or exchange your personal information with any third party for commercial purposes, beyond the essential requirement for credit or debit card validation during the purchase.

We do not collect sensitive information about you except when you specifically and knowingly provide it to us in order to maintain the accuracy of our database, you can check, update or remove your personal details by logging into your account or by e-mailing: customerservices@lafemmesexy.com

Cookies

This Website uses cookies to collect information about you. Cookies are small data files which are placed on your computer by this Website and which collect certain personal data about you. This enables us to tailor our service offering to provide you with products which are more relevant to your individual tastes. You may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of this Website. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.

If you have any questions about privacy please contact us at email: customerservices@lafemmesexy.com

Updates to this policy

This privacy policy was last updated in February 2010. Please check back regularly to keep informed of updates to this privacy policy.

NEW